GEICO provides a simple insurance claim process over the phone or through their website or mobile app. In minutes you’re able to report a car crash, hit and run accident, or vehicle damage, request roadside assistance, and even schedule a repair. You’ll receive a confirmation email right away, and a claim examiner will call you to explain the next steps.
GEICO typically has fast response times when investigating a claim—after all, the sooner the claim is settled, the more money they save. You may be feeling eager to get the claims process over with, which is what they’re counting on. The truth is they have a job to do, which is to save their company as much money as they can get away with.
You can avoid being taken advantage of by talking to a personal injury lawyer experienced in dealing with insurance companies. If an adjuster calls you immediately after an accident, you aren’t obligated to make a statement. Be polite but firm, ask for contact information, and tell them you will call when you are ready. Every time you speak on the phone with anyone at your insurance company, you can assume the conversation is being recorded.